Terms, Conditions & Privacy Policy
TERMS AND CONDITIONS - MEMBER
Please read these Terms and Conditions (the "Agreement") carefully before enrolling in the Mall program. These terms and conditions constitute the agreement between you, on the one hand, and we and this Rewards site ("we" or "us"), on the other hand, governing membership in the Program (the "Terms and Conditions") and it is your responsibility to read and understand the Terms and Conditions before accepting. By enrolling as a member in the Program (a "Member") you agree to be bound by the Terms and Conditions. Enrollment is defined as providing the Mall program with your first and last name and email address and making a qualified purchase. Participation in the Program is at the discretion of all parties. Xtra Plan Inc.. licenses this Mall website and program (the "Program") enabling members of this XP Contribution Program to earn Contribution ("Points") for qualifying purchases made through this Mall website and at participating in-store merchants. The Program and Rewards are made available strictly on an "as is" and "as available" basis. We makes no warranties express or implied that the Program will be uninterrupted or error-free.
DISCLAIMERS
You agree and acknowledge that we have no control over and are not responsible for the content of, or claims made on, the websites of participating or direct merchants. The terms, conditions, warranties and representations associated with any transactions between you and a participating or direct merchant of the Program are solely between you and the merchant. WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, CONDITIONS OF QUALITY AND FITNESS FOR A PARTICULAR PURPOSE OR ALL IMPLIED WARRANTIES AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A DEALING OR USAGE OF TRADE REGARDING THE SERVICES, MATERIALS, OR GOODS, ADVERTISED, PROMOTED, SOLD OR OTHERWISE MADE AVAILABLE THROUGH A MERCHANT PARTICIPATING IN THE PROGRAM EITHER DIRECTLY OR INDIRECTLY. YOU EXPRESSLY AGREE THAT YOUR PARTICIPATION IN THE PROGRAM AND PURCHASE OF GOODS OR SERVICES FROM A MERCHANT ARE AT YOUR OWN RISK. YOU AGREE THAT NEITHER WE NOR ANY OF OUR AFFILIATES, OFFICERS, EMPLOYEES, OR CONTRACTORS WILL HAVE ANY LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANTICIPATED REVENUE, SAVINGS OR GOODWILL, LOSS OF PROFITS, LOSS OF REVENUE OR OTHER ECONOMIC LOSS, ARISING OUT OF YOUR PARTICIPATION IN THE PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH AN EVENT. Please refer to each Merchant´s website for all terms and conditions relating to the merchant transaction, including but not limited to, guarantees, warranties, payment terms, shipping, delivery, taxes, return policies and processing of returns. We make no warranties and disclaim responsibility for fulfillment of the transaction between you and a participating or direct merchant. We will make reasonable efforts to respond to any inquiries made by you within 30 days. You acknowledge and understand that we may audit all transactions initiated via the Mall website to verify that transactions were completed, have not been canceled and qualify for an reward as outlined in this Agreement. You understand and acknowledge that if we suspect fraud, that we may investigate and report any evidence, including personally identifiable information to law enforcement and other governmental or judicial authorities. We, at our sole discretion, may suspend and/or cancel a Member´s account or login, or deny access to the links to participating merchants with or without cause at any time.
ACCRUAL OF XP Contribution
We will award XP contribution for qualifying purchases through participating merchants through the Mall website and/or at participating in-store merchants. We not responsible for purchases made through a direct merchant as identified within the Mall website if the purchase was not made through the Mall. All qualifying purchases will accrue Points per the points-earning schedule displayed for each merchant. Members should read each XP contribution offer carefully as certain exclusions may apply. Purchases by customers with a billing address outside the United States, or which involve shipment of items outside of the United States, may not qualify for XP contribution awards. XP contribution offer not valid with any other offer unless expressly stated and permitted by the Merchant. XP contribution shall be awarded only on the net purchase amount, which is reported by the participating merchant (less any taxes and/or shipping charges). XP contribution shall be posted to the XP contribution members account no sooner than 45 days from the date of shipment. We reserve the right to reverse any Points awarded to a Member without limitation; (i) upon notification by a participating merchant of the Member´s failure to fulfill the requirements of a qualifying purchase, (ii) return; in whole or in part, any goods or service previously the subject of a qualifying purchase, or (iii) if you make a purchase at a participating merchant with the intent to defraud. We will use reasonable efforts to respond to any inquiries made by you within 30 days. We are not responsible for changes to, or discontinuance of, this XP contribution program. Neither We are not responsible for changes to, or discontinuance of, any Merchant, any Merchant´s withdrawal from the program, or for any effect on accrual of awards caused by such changes. We are also not responsible for changes to, or discontinuance of, any special offer or coupon at a Merchant´s website. It is the Member´s responsibility to make sure that all Merchant offers are valid and that awards for special offers are posted to the Member´s account. If a participating merchant files for bankruptcy or is unable to pay for an award, We will take the following steps:
The merchant will be removed from the web site; Any XP contribution that are unpaid by merchant will be suspended indefinitely and Members will not receive XP contribution for their purchases; In the future, if the merchant or subsequent operating entity pays for the suspended XP contribution, it will be released and posted. Awards that have already posted to your account will not be reversed in the case of bankruptcy.
Xtra Plan RESERVES THE RIGHT TO MODIFY ANY OFFER AT ANY TIME WITHOUT NOTICE.
QUALIFYING PURCHASES
As a Member in the Mall program there are certain requirements expected of you in the usage of the web site and in the performance of your obligations as a Member. In order for us to award Rewards Points a Member must follow certain guidelines to create a qualifying transaction. You must:
- Be logged into the Program website; - You must use only valid links within the Program website to enter a participating merchant’s website; and
- You must complete your transaction within any session generated when clicking a valid link.
PROGRAM TERMINATION
We reserve the right to cancel or change the Mall program at any time without notice. We may endeavor, but will not be obligated, to notify you of changes or cancellation but disclaim responsibility for failure to do so or any errors in attempting to contact you.
The DATA WE COLLECT
We share with members and their sponsoring mall, the commissions we receive from our affiliated stores. The information we collect (name, email address, and physical address) is used to track and send the Points members and/or sponsors earn.
Additionally, we may use information on the stores you visit or the offers you view on Xtra Plan to select special offers that will be relevant to you. We do not share that information with our store partners or other third parties.
YOUR PERSONAL INFORMATION
Only a very limited number of Xtra Plan employees ever have access to your personal information. This information is used to track and process the Points you earn.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site or to protect Xtra Plan and its members from losses.
HOW WE KEEP YOUR INFORMATION SECURE
The security of your personal information is important to Xtra Plan. Xtra Plan uses a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit personal information.
YOUR PRIVACY WITH XTRA PLAN
Xtra Plan will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter. Further, any contact with Xtra Plan customer service in which personal information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any personal information you provide will not be recorded or used for any reason beyond that of the stated request.
If you choose to use our referral program to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Xtra Plan this information for the sole purpose of sending this one-time email and tracking the referral your credits. Your friend may contact us at info@xtraplan.org request that we remove this information from our database.
If we change our privacy policy, we will post a change notice to this privacy statement and other appropriate places. We reserve the right to modify this privacy statement at any time, so please review it regularly. If we make changes to this policy, we will notify you, by email, or by means of a notice on our home page.
Xtra Plan does not record personal information passed from our members to affiliated stores. Order information, including order numbers and amounts, may be available to Xtra Plan from participating merchants for accurate tracking purposes, but his information will not be released by Xtra Plan to other parties.
Xtra Plan contains links to various other sites. Each of these sites has a privacy policy that may differ from that of Xtra Plan. When shopping at that site or if you wish to receive special offers directly from a store, neither our privacy policy nor our opt-out policy applies to those communications. Instead, please refer to the relevant store's privacy and opt-out policy.
EMAIL POLICIES
Xtra Plan sends customer service emails required to maintain the Xtra Plan program (like Point credits & payment notifications); and promotional emails featuring special offers. You may choose not to receive promotional emails at any time from My Xtra Plan or by clicking the "unsubscribe" link in an email.
We specifically prohibit spamming by our members and we explicitly prohibit it in our Terms & Conditions. If you would like to report an incident of spamming using our tell-a-friend capability, please contact us. We will investigate and take suitable action.
COOKIES AND HOW ARE THEY USED
Cookies are small text files that a web site can write to your computer. We may use cookies to identify you and allow you to log in once to Xtra Plan and shop without having to log in again. Cookies are also used by many of our merchants to identify you as an Xtra Plan member.
Xtra Plan requires its members to have cookies enabled in order to accumulate Points back rewards.
YOUR CHOICES AND RESPONSIBILITIES
Periodically we may send you emails on new features or special offers. On every one of these emails you will be given the choice to unsubscribe from Xtra Plan promotional mailings. Simply follow the directions in any of our emails.
It is the member's responsibility to update and maintain accurate contact information in their account. You can make changes by visiting your account page and entering corrections. This information will be utilized to contact you and Xtra Plan is not responsible for payments sent to an incorrect addresses provided by you. It is your responsibility to checking periodically for program policy updates.
MISCELLANEOUS
We are not responsible for your inability to connect to the Internet, access the Mall website or access a participating merchant´s website. XP contributions accrued via the Mall Program are non-transferable. Any violation of the aforementioned Terms and Conditions may cause the Member´s account to be cancelled and any or all XP contribution pending or awarded may be forfeited. All XP contribution earned in the program shall remain valid for a period of 1 year. Each purchase in the Mall shall extend the validation an additional One year from the date of that transaction.
COPYRIGHT
The design, content and subject of this shopping mall is a copyright © of Shop WebTV, LLC 2013 and licensed to Xtra Plan Inc.